Support
We're here to help
Email the Ctrl Money support team for account questions, product issues, and data requests. We aim to reply within 1–2 business days.
Email support
The fastest way to reach us. We read every message.
support@controlmoney.app
What we can help with
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Account & access
Help signing in, verifying your identity, or updating the details on your account.
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Money movement
Questions about deposits, withdrawals, balances, or a transaction that looks unexpected.
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App issues
Something in the app isn't working, loading, or matching what you expected.
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Privacy & data
Requests about the personal data we hold, including account or data deletion.
How to write a useful request
A little context helps us help you faster. Please include:
- The email address or mobile number on your Ctrl Money account
- A short description of what happened and what you need
- Screenshots if they help explain the issue
Please do not send your password, one-time codes, private keys, or full payment details by email.